We are so unbelievably thankful that Spectrum Tours was able to refund the entire cost of our school trip to Boston. As many parents were dealing with financial crises during the unexpected pandemic, Glen and his staff worked tirelessly to make sure all funds were returned as quickly as possible. I am positive that we will continue to use Spectrum Tours for future planned local, within state, and out of state trips. It is in times like these that a company’s true colors shine through.
Spectrum Tours showed their integrity by giving our families a full refund of our student trip to Philadelphia that was cancelled due the COVID-19 pandemic. It was a great feeling to know that this company acted in such a compassionate manner, quickly refunding the total amount of the trip.
Spectrum tours provides exceptional customer service. Even this year when our world turned upside down mid March, just 2 months before our annual trip, Spectrum Tours came to the rescue. They worked on our behalf to ensure all of our students received a full refund. Thanks to everyone at Spectrum Tours for your integrity and diligence in our time of need!
I have been using Spectrum Tours to book my student trips for over 8 years. This past March we had to cancel our school trip to Boston due to COVID-19. Dealing with 150 upset parents and students was a nightmare. Dee and the staff at Spectrum Tours worked day and night to make sure every single person got back 100% of their refund. Answering endless calls and email, Spectrum Tours was nothing but caring and professional about the needs of each family. I will only use Spectrum Tours for my travel and can’t wait to book my next trip with them!